About Us

About Us

Infosys BPM

Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company’s integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 35 delivery centers in 14 countries spread across 5 continents, with 53,515 employees from 125 nationalities as of June 2022.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice on the basis of its industry-leading HR best practices. The company’s senior leaders contribute widely to industry forums as BPM strategists.

Infosys in Ireland

Our team comprises people from all walks of life - from all across Europe and the rest of the world. The diversity in our workforce is one of our core strengths, which helps foster creativity and innovation and provides our people with interesting challenges to enable growth in their career. There is a strong focus on collaboration between teams and getting our talented and creative people together to enhance our solutions.

Driven by the voice of our employees, our CSR strategy focusses on three core areas- People, Community and Environment. Our senior leadership team leads the Entrepreneurial programs to mentor students in local secondary schools. Each year our employees choose a charity event to support. We also support and encourage several environmental initiatives like recycling schemes, partnership with green vendors and carpooling options.

Our efforts have been recognized by several institutions including:

• Best Business Process Outsourcing Provider 2019 by Irish Enterprise Awards.

• Customer Experience Experts of the Year 2019 by Irish Enterprise Awards.

With a view to evolve and benchmark ourselves against the best-in-class services and products, we cooperate with several organisations including the Industrial Development Authority (IDA).

Our efforts are being recognized by our partners globally for Humanware and Next-Generation Technology to enhance stakeholder delight. These strong partnerships have helped us to access region specific talent pool, partnerships with third level education institutions, state agency partnerships, and operations across non-urban locations providing competitive cost base and positive work/life balance. We have been recognised as one of the top employers in the South East Region.

Infosys Values

Client Value

To surpass client expectations consistently

Leadership by Example

To set standards in our business and transactions, and to be an exemplar for the industry and ourselves

Integrity and Transparency

To be ethical and sincere in all our transactions

Fairness

To be objective and transaction-oriented, and thereby earn trust and respect

Excellence

To strive relentlessly; constantly improve ourselves, our teams, and our services and products to become the best