Mobile Navigation

Sustainability - Hero

aib sustainability

Sustainability - Main content text

At AIB, sustainability is at the very heart of our business. For us, that means reducing our carbon footprint across our own operations and helping our customers to make the transition to a low-carbon economy.

We are aware of the finite nature of our natural resources. We are doing all we can to reduce our use of things that damage or drain the environment, and do more of the things that don’t.

These commitments mean that we will be financing more of the activities that are better for the environment and fewer of the things that do harm – supporting our customers every step of the way on this journey.

Leading Ireland’s transition to become a low-carbon economy, we are challenging ourselves to deliver meaningful social and economic value to our customers and other stakeholders. We pledge to do more and have put ambitious targets in place to achieve long term sustainability.

Click on the boxes below to view our sustainability initiatives:

Sustainability - Cards with Modals

Climate Action

Climate Action

Leading the transition to low-carbon economies where we operate. Our ambitions include:

  • Lending for climate solutions €1bn p.a.
  • 50% reduction in emissions by 2030
  • Achieving above average ESG rating
  • Retaining Climate Change leadership status in the Carbon Disclosures Project

Economic & Social Inclusion

Economic & Social Inclusion

Actively investing to support economic progress and social issues. Our ambitions include:

  • Playing an active role in solving key social issues, e.g. housing
  • Enhancing Vulnerable Customer Programme
  • Continuing focus on Community Investment through our AIB Together Programme
  • Enhancing Reptrack Citizenship

Responsible & Resilient Technology

Responsible & Resilient Technology

Protecting the privacy, security and integrity of our data systems to ensure responsible practices and resilient technology. This includes:

  • Focused on resilient, modernising our business credit systems
  • Expanding capability for deeper cyber insights to reinforce protection
  • Enhanced Product Governance process
  • Implementing Data Ethics Standards

Better Banking Experiences

Better Banking Experiences

Building better banking experiences and products with a focus on continuous improvement and learning from our mistakes. Our targets include:

  • Relationship Net Promoter Score (NPS) – Personal +50
  • Transaction NPS – Homes +60 SME +70
  • Active mobile users >2m

CTA footer